ReferenceQuick RepliesCreate Quick Reply

Create Quick Reply

POSThttps://public.leadpattern.com/quick-replies

application/json60 req/min

Create a saved quick reply shortcut visible to all team members.

accessTo is stored as visibility; rawMessage.text is stored as message.

Headers

1 field

Authorizationstring

required

Your API key. Sent raw (e.g. 'lp_...'). No Bearer prefix required.

Body Parameters

3 fields

shortcutstring

required

Shortcut keyword.

accessToenum

optionaldefault: everyone

Visibility scope.

Allowed values:

everyoneonly_me

rawMessageobject

required

textstring

required

Message text content.

Responses

JSON Response

{
  "type": "success",
  "data": {
    "id": "664abc123def456789012345",
    "shortcut": "/welcome",
    "visibility": "everyone",
    "message": "Hello {{customer_name}}, welcome! How can I help you today?",
    "createdAt": "2026-05-05T10:00:00.000Z"
  }
}

Sample Request Body

{
  "shortcut": "/welcome",
  "accessTo": "everyone",
  "rawMessage": {
    "text": "Hello {{customer_name}}, welcome! How can I help you today?"
  }
}